Tech Coach

The Tech Coach app gives you instant, always-on access to a Tech Coach expert who can help you quickly solve most device issues. Plus, enjoy access to digital tools, manage repairs, and even file a claim with Asurion® straight from the app.

Tech Coach lets you:

• Enjoy instant access, connecting you live or via text chat in seconds.
• Get 24/7 support, all in one place from a Tech Coach expert, who takes the time to get your issues resolved.
• Get the most out of your device with proactive tips for device setup, OS upgrades and other relevant tech topics.
• Find support for your device and help connecting it to virtually anything else.
• Find your protection plan benefits easily.
• File claims quickly and hassle-free with Asurion.®
• View or manage the repair and replacement options included in your protection plan
• Experience a personalized, one-on-one session with a Tech Coach expert.

Download the Tech Coach app now and make it easy to get the tech help you need, right when you need it.

Please note: This app uses Device Administrator permission. In order to provide remote support and screen-sharing capabilities, some devices require device administration access. This access will only occur with your permission and will be disabled when the remote session ends.
App usage analytics and device data are sent to our servers for analysis in order to provide the best service we can. Your device characteristics data and device ID might be also sent to third parties; in case of an app crash, personal information will not be shared. Full information is available for you in the Privacy Policy that you can review before downloading the app.